Agency Policies These policies and procedures guide the operation of this agency. All policies have been approved by the MOPS board of directors and all procedures have been approved by the executive director of this agency. Accessibility and Availability Affirmative Action Bylaws Client Recordings Client Rights and Grievance Clinical Care Transitions and Termination Conflict of Interest Consumer Outcomes Consultation Corporate Compliance and Risk Management Crisis Management Financial Management Governing Body Identity Theft Prevention Incident Reporting Informed Consent Investment Policy IT Job Description Marketing Multicultural Competency Personnel Philanthropy and Donor Relations Quality Improvement Records Control Records Retention Research Activities Special Treatment and Safety Measures Supervision Travel Workforce Development