QI Minutes (Quality Improvement Minutes) summarize the agency’s monthly quality improvement activities including Clinical Accountability, Utilization of Services, Risk Management and Focused Reviews.
Board Minutes reflect the activities of the MOPS board of directors. The Board of Directors meet every other month and are responsible for overseeing the activities of the agency.
Survey Results reflect the outcome of various surveys conducted by the agency. These surveys typically reflect clients, referral sources, and agency staff’s perception of the agency.